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Your custom
Your custom
Plushies
Plushies
Keychains
Keychains
Clothing
Clothing
3D Printing
3D Printing
Patterns
Patterns
Meet our Mochi!
Grumpy Mochi
He is determined, ambitious, and always knows what he wants. He's not afraid to speak his mind, even if it sounds harsh. He likes to be in control of everything.
Cheer Mochi
She is calm, empathetic, and sensitive. She always notices when someone is having a bad day. She likes to help everyone around her. She often follows her intuition rather than logic.
Share Mochi
He is very sociable, likes to draw attention to himself, and is always everywhere. He often organizes social events. He likes it when everyone around him feels happy.
Wish Mochi
She is sensitive, delicate, and incredibly dreamy. She often has her head in the clouds. She strongly experiences emotions, both her own and those of others. She usually avoids other mochi to be alone in her own world.
Frequently Asked Questions
When can I contact you regarding my order?
I work Monday to Friday from 8:00 am to 4:00 pm during this time I usually respond to messages and questions about orders.
During Christmas, Easter, and public holidays (e.g. the May holidays), I am on holiday break. I will process orders and messages again after the holidays.
The week before a convention where I am exhibiting, I may be less available.
What is the order processing time?
Order processing time depends on the product.
- Keychains: 20-25 days
(in the case of your own character, the deadline is extended by another 5 days. The time is extended because I have to prepare the drawing and design from scratch)
- Plushies: 8-10 weeks
- T-shirts: 10-15 days
- 3D printing: 10-15 days
Processing time may be extended due to a high volume of orders or the number of conventions in a month, for which I sincerely apologize. For every order that is delayed, I include small freebies to compensate for the wait.
At which conventions can I be found?
A list of conventions I will be attending can be found here:
https://mochimoonies.pl/pages/konwenty
How to keep stuffed animals clean?
Stuffed animals can be machine washed at 30 degrees using the "hand wash" cycle, washed by hand, or cleaned with special fabric refreshers (available for purchase at Action).
How do returns work?
Ready-made products purchased online can be returned within 14 days of receiving the package, and funds will be refunded to your account within 14 days. Shipping costs are covered by the buyer.
Products made to individual order, e.g., according to your own design or with personalization, are excluded from the right of withdrawal.
To make a return, please contact me via email and provide your order number. The product should be sent back according to the instructions received.